Retailer of all things beautiful.

Help Centre / F.A.Q.

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General Questions

  • UPS Delivery risk
    We do not cover USPS shipments. The products purchased by you on the Website are delivered to the address specified by you for that purpose. Delivery will be made only after your payment has been received, unless you have opted for payment in arrears. During the transportation of the product(s) 52nd Glass Shop will carry the risk of damage, theft or loss. At the moment of delivery of the product(s) the risk passes to you.

Orders

  • Shipping Information
    USPS VS UPS Shipping with us UPS - These packages are guaranteed by us we will take full risk and coverage on all products sent by UPS and these packages will be sent out same day. USPS - This service we highly unrecommend but we will take no risk on these packages, when shipping with USPS the customer should understand full risk is on you while paying for a cheaper quality service, these packages get sent out a day after your order is received due to pickup times. Again highly suggest you pay for a higher quality service when it's available.
  • Refunds / Returns
    We do not do refunds or returns once anything you purchase leaves our store.
    Payment plans / Deposits on pieces are nonrefundable and can be used as store credit if you can't finish payments.
  • Taxes
    We have prepared this sales tax policy statement to explain to you when and why we collect sales tax on your purchases. IMPORTANT NOTICE: Even if we do not collect sales tax from you, you may owe sales tax on your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire, or Oregon, your state most likely requires purchasers to report and pay tax on all purchases that are not taxed at the time of sale. The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state’s department of revenue website. 52ND GLASS SHOP COLLECTS SALES TAX in states where we have physical presence (or nexus), including Washington. 52nd Glass Shop also collects sales tax in states that have adopted the Streamlined Sales and Use Tax Agreement (SSUTA), including Arkansas, Georgia, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Dakota, Tennessee, Utah, Vermont, Washington, West Virginia, Wisconsin, and Wyoming. 52ND GLASS SHOP DOES NOT COLLECT SALES TAX in any state NOT listed above because 52nd Glass Shop is not required to collect sales or use tax in these states. FOR OUR TAX-EXEMPT CUSTOMERS: 52ND GLASS SHOP DOES NOT COLLECT SALES TAX if we have your exemption certificate on file.
  • Processing Orders
    Please allow 24 hours for orders to process, during this time we check for fraud and other red flags. We have the right to decline any transaction for any reason we choose.
  • Card doesn’t work?
    Be sure to check your card providers limitations to purchases online, also the billing address needs to be correct.

Terms & Conditions

  • Agreement
    You acknowledge and guarantee that by using the Website you have reached the age of 19 years. The Website is intended solely for persons who are 19 years of age or older, and any registration, use or access to the Website by anyone under the age of 19 is unauthorized, unlicensed, and in violation of these General Terms. You agree that the use of the Website including the shop is at your sole risk. You agree that all products, including but not limited to glass art displayed, advertised or sold within the Website are expressly intended for ornamental purposes, collector purposes or for use with legal smoking products or other lawful purposes only. No other use for these items in any way is either intended or condoned by you or 52nd Glass Shop.